We value your time and appreciate the same consideration in return. As a small boutique-style salon, every appointment is reserved specifically for you, and last-minute changes can greatly impact our stylists’ schedules.
We kindly ask for a minimum of 24 hours’ notice when canceling or rescheduling an appointment.
We completely understand that emergencies and unexpected situations happen, and these will always be handled with understanding and on a case-by-case basis.
Repeated cancellations, late cancellations, or missed appointments may result in a fee of 50% of the scheduled service total.
Any cancellation or no-show fee must be paid in full before another appointment can be booked or an existing appointment can be rescheduled.
Because we are a small, boutique-style salon with limited space, we kindly ask that you do not bring children or additional guests to your appointment unless they are also receiving a scheduled service.
Keeping the salon limited to scheduled guests allows us to maintain a relaxing environment, give each client our full attention, and keep our space comfortable for everyone.
Thank you for understanding and respecting our policies. We truly appreciate your support of our salon and our team.
Client Satisfaction & Service Adjustments
We want you to love your hair! If you have any concerns or feel an adjustment may be needed, please let us know within seven days.
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